Shipping policy

ZILUNGISELELE™ – The South African Survival Manual

Thank you for supporting Survival Mzansi.

Please review our shipping information below before placing your order.

Digital Products

The following products are delivered digitally:

ZILUNGISELELE™ eBook

Printable Resource Pack

Posters

Checklists

Worksheets

Digital Bundles

Digital products are available for download immediately after successful payment.

A download link will also be sent to the email address provided during checkout.

No physical item will be shipped for digital products.

Printed Ring-Bound Book

The printed ring-bound edition of ZILUNGISELELE™ is produced and dispatched after your order is received.

Processing Time

Please allow:

2–5 business days for printing, quality checks, and packaging.

Shipping Time

Once dispatched, delivery typically takes:

5–10 business days within South Africa.

Delivery times may vary depending on your location and courier operations.

Remote or outlying areas may require additional time.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (where available).

Shipping Areas

We currently ship throughout South Africa.

At this time we do not offer international shipping for printed books.

Digital products are available worldwide.

Delays

While we aim to meet all delivery estimates, delays may occasionally occur due to:

Courier disruptions

Public holidays

Severe weather

Load-shedding impacts

High seasonal demand

Events outside our control

We appreciate your patience should any unforeseen delays occur.

Incorrect Shipping Information

Please ensure your delivery details are accurate at checkout.

Survival Mzansi cannot be held responsible for delays or failed deliveries resulting from incorrect addresses supplied by customers.

Damaged Deliveries

If your printed book arrives damaged, please contact us within 7 days of delivery and include photographs of:

The packaging

The damaged item

Your order number

We will assess the issue and arrange a suitable resolution where appropriate.

Contact Us

For any shipping-related questions, please contact:

Survival Mzansi
Email: info@survivalmzansi.co.za

We aim to respond to all enquiries within 1–2 business days.

Survival Mzansi
Prepare. Adapt. Survive.